Effective Date: [09/04/2024]
Welcome to customory.com This Privacy Policy outlines how FreshNWS (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit our website https://customory.com/ (“Website”) or purchase our products. Your privacy is important to us, and we are committed to protecting your personal information in compliance with applicable data protection laws.
By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our Website.
1. Information We Collect
We may collect and process the following types of personal information about you:
a. Information You Provide to Us:
- Account Information: When you create an account, we collect your name, email address, password, and any other details you provide.
- Order Information: When you make a purchase, we collect your billing and shipping address, payment details (credit/debit card number or other payment information), and order history.
- Digital Product Access: For digital products, we may collect information related to your download history, access preferences, and usage patterns.
- Contact Information: If you contact us via email, social media, or other means, we may collect your name, contact details, and the contents of your communication.
b. Information We Automatically Collect:
- Usage Data: We may collect information about your use of our Website, including your IP address, browser type, pages visited, time spent on each page, and referring URL.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing activities. You can manage your cookie preferences through your browser settings.
c. Information from Third Parties:
- Payment Processors: We may receive information from third-party payment processors to confirm your payment details and process your orders.
- Marketing Partners: We may receive information from our marketing and advertising partners to improve our services and understand your preferences.
2. How We Use Your Information
We use your personal information for the following purposes:
- To Process Orders: To process your orders, including payment processing, shipping, delivery, and providing access to digital products.
- To Communicate with You: To send you order confirmations, updates, customer service responses, and other transactional communications.
- To Improve Our Website: To analyze usage patterns, troubleshoot issues, and enhance the user experience.
- To Personalize Your Experience: To provide personalized recommendations, content, and promotions based on your preferences and past purchases.
- To Conduct Marketing Activities: To send you promotional offers, newsletters, and other marketing communications (you can opt out at any time).
- To Protect Our Business: To detect and prevent fraud, unauthorized access, and other malicious activities.
- To Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.
3. Sharing Your Information
We do not sell, rent, or trade your personal information with third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, processing payments, fulfilling orders, and providing customer support.
- Legal Compliance: We may disclose your information to comply with legal obligations, respond to governmental requests, or protect our rights, privacy, safety, or property.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owner.
4. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Correction: You can access and update your personal information by logging into your account or contacting us.
- Deletion: You can request the deletion of your personal information, subject to certain legal obligations.
- Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
- Cookie Preferences: You can manage your cookie preferences through your browser settings.
5. Security of Your Information
We implement reasonable security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When we no longer need your information, we will securely delete or anonymize it.
7. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our Website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the updated policy on our Website with the “Effective Date.” Your continued use of the Website after any changes indicates your acceptance of the updated Privacy Policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: [contact@customory.com]
Thank you for choosing FreshNWS! Your privacy and trust are important to us.